AMAZON is making a major change to deliveries leaving Prime members furious.
From next month, the online retail giant will start charging Prime members for same-day delivery on some orders.
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Amazon will begin charging Prime members for same-day delivery on some orders in SeptemberCredit: Getty
The service used to be free for all orders that were eligible for this type of delivery.
In an email sent to Prime members, Amazon wrote: “As we invest to improve our same-day delivery service we are writing to let you know about an update to the same-day delivery options available for Prime members in eligible postcodes.
“The majority of Prime members currently receive most of their Prime orders with one-day delivery, while free same-day delivery can be manually selected for eligible orders.
“From September 18, 2023 eligible Prime orders under £20 will continue to be shipped with free one-day delivery.
“Where available, same-day delivery can be selected at checkout, but there will be a fee of £1.99 per delivery for orders under £20.
“The fee for customers who are not Prime members will remain £5.99.”
Prime members that spend over £20 will continue to get free same-day delivery if it’s available on their order.
But furious shoppers have reacted negatively to the news on social media.
One Prime member said on Facebook: “There’s not much point in being a Prime member soon.”
Another said: “It’s getting to the point where unless you use next-day delivery a lot or video it’s not that beneficial.”
“Looks like I’ll be cancelling my subscription then,” said a third shopper.
But a fourth said: “Honestly I still think it’s an absolute bargain.
“I’m happy with the £1.99 charge if I want something under £20 on the same day.”
Same-day delivery is available to those that live in eligible postcodes.
You’ll know if you’re eligible as the option will show up under the delivery method at checkout.
To get something delivered on the same-day, eligible customers need to place their order before midday to ensure they get it by 10pm.
Amazon Prime members will continue to get free next-day delivery on all eligible items in their basket.
An Amazon spokesperson said of the changes: “Prime members enjoy fast, free one-Day Delivery on millions of items.
“We are constantly innovating to deliver a wide selection of great value products at the fastest speeds, and more than a million items are now available for same-Day Delivery in the UK.
“All orders will now be delivered to Prime members with the fastest available free option by default.”
But if you’re unhappy about the changes and wish to save some money it could be worth cancelling your membership.
How do you cancel your Amazon Prime subscription?
If you pay for Amazon Prime, you can cancel the service by going to your Amazon Prime Account page when logged into Amazon.
Then click “Manage” where you’ll have the option to update, cancel and more.
Choose “End membership” on the left-hand side of the page.
Amazon offers free Prime trials of 30 days or six months for students.
But if you’ve taken out one of these trials and don’t want it to automatically start charging you, you need to remember to cancel the service before the trial expires.
To do this, go to “Manage Your Prime Membership” when you’re logged into Amazon.
Then select “Manage” where you’ll have the option to update, cancel and more.
Click “End trial and benefits” to cancel.
You’ll cancel your registration and the payment card you signed up with won’t be debited.
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Source: HIS Education