American Airlines' New Boarding Process Sees Line Cutters Shamed and Sent to the Back

American Airlines deals with fliers who try to break the line before boarding time.

The “beep” will alert gate agents when passengers try to jump ahead of others who have paid for their place in line, according to The Washington Post.

A spokesperson for the carrier tells PEOPLE that the new system is already being tested at various airports, with plans to continue expanding.

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“We are in the early stages of testing the new technology used during the boarding process. The new technology is designed to ensure customers can take advantage of priority boarding with ease and helps improve the boarding experience by providing better visibility into boarding progress for our team,” an American Airlines representative told PEOPLE.

Hartsfield-Jackson Atlanta International Airport.

Elijah Nouvelage/Bloomberg via Getty

The new technology has already been introduced at Albuquerque International Sunport in New Mexico and Tucson International Airport in Arizona.

The spokesman added that testing will soon expand to Ronald Reagan Washington National Airport in Virginia.

According to an American Airlines spokesperson, the company is “pleased” with the results they’ve seen so far.

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Impatient people who jump over other passengers before the designated boarding time are sometimes called “ears”.

A general view of the interior of the new airport at Louis Armstrong International Airport in New Orleans on October 24, 2019.

Louis Armstrong New Orleans International Airport.

Chris Graythen/Getty

The Fast he also spoke with other major airlines who are also committed to stopping bad airline behavior.

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“Our gate agents are monitoring the boarding process,” United Airlines said. And while Delta Air Lines also doesn’t use any special technology, its passengers began boarding according to numbered zones “to make the process clearer” earlier this year.

Boarding practices aren’t the only changes airports have faced recently.

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New Zealand’s Dunedin Airport recently made headlines after imposing a “maximum hug time” rule for its drop-off zone, complete with signs as reminders to limit goodbyes to “3 minutes”.

“For a gentler farewell, please use the car package,” the signs added.

“We recently relocated our drop-off area to improve security and traffic flow at Dunedin Airport. To keep things running smoothly, we put up new signs, including a ‘Max Hug Time 3 Minutes’ sign, airport CEO Daniel De Bono told PEOPLE. “It’s our way of being a bit quirky and reminding people that the drop-off zone is for quick goodbyes.”

He added that “the first 15 minutes are free” in the parking lot if individuals need more time to say goodbye.

Categories: Trends
Source: HIS Education

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