Customer reviews and ratings play an important role in influencing purchasing decisions when it comes to online shopping.
Integrating a star rating system for your products in Magento 2 will greatly improve the credibility and reliability of your online store.
Potential customers can quickly determine the overall level of satisfaction with the result based on the experiences of past customers using these ratings.
We’ll walk you through the process of implementing this feature in this article. This will allow you to showcase consumer feedback and empower customers to make informed decisions.
Methods to add ratings in Magento
There are several options available in Magento to add ratings to products. Here are some common methods:
Magento’s default rating system
The platform comes with a basic built-in system that allows you to enable star ratings for products.
This feature can be enabled in the settings within the Admin Panel.
magento extensions
Various third-party extensions are available on the Marketplace and other sources that provide advanced feedback and review features.
These extensions offer more customization options and additional features to enhance the experience.
Steps to highlight a product using an extension
To add this feature to Magento 2 using a third-party extension, follow these general steps:
Step 1 – Choose a trusted third-party extension, such as Mageworx Advanced Product Reviews & Reminders, that provides the specified functionality; see the Magento 2 Product Review module for more details.
Step 2 – Install the selected extension in your Magento 2 store. Follow the extension documentation or installation guide for specific steps.
Step 3 – Configure the extension settings as per your requirements. This may include enabling and customizing a feature.
Step 4 – Clear the cache to make sure the changes take effect.
Step 5 – Visit your storefront and navigate to the page where you want to display them.
Step 6 – Make sure the rating is now visible on the product page. This allows customers to leave their comments.
Custom development
If you have special requirements or want a unique implementation, you can go for custom development.
This includes creating a custom module or modifying an existing codebase to add stars based on your specific needs.
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What to consider when setting up product star ratings
When setting up product ratings in Magento, there are several important factors to consider. Here are some key points to pay attention to:
- Rating System Settings: View and configure settings in your admin panel. Specify the scale of the system and decide whether to allow decimals or limit them to whole numbers.
- Display and position: Choose where you want to display them on product pages. Consider the design and layout of your website to ensure it is highly visible and easily accessible to customers.
- Reviews and Comments – Choose whether to allow customer reviews and comments in addition to ratings. Buyers can now submit more specific feedback, helping potential buyers make more informed judgments.
- Moderation and Approval: Set up moderation and approval processes for user reviews. This ensures the filtering of inappropriate or unwanted content and maintains the integrity of the system.
- Review Criteria: Define specific criteria or guidelines for customers to leave reviews and comments. This helps maintain consistency and ensures that reviews provide relevant and valuable information to other customers.
- Responsiveness and Engagement: Establish a process for responding to customer reviews and interacting with users who leave ratings. This shows that you value their feedback and can help resolve their concerns or issues.
- Analytics and Reports: Track and analyze performance with analytics and reporting tools. This information can help you make data-driven decisions to improve your products and services by providing useful insights into customer preferences.
Mageworx Advanced Product Reviews and Reminders
Using the Mageworx Advanced Reviews & Reminders extension can be a great help in the process of adding reviews.
This extension provides a comprehensive review system, automated review popups and email reminders, moderation and approval workflows, rich snippet integration, and customizable email templates.
These features increase the credibility and visibility of your ratings, encourage more customer reviews, and help you maintain control over the content displayed on your website.
Overall, the extension simplifies the process of collecting and managing product star ratings, ultimately improving the user experience and increasing the reliability of your Magento 2 store.
Envelope
By following the steps outlined in this article, you can easily add star ratings to your products and improve the user experience of your online store.
With the ability to leave ratings and reviews, customers can share their feedback, which can further attract and engage new customers.
By implementing a product rating system, you empower your customers and create a more interactive and trustworthy shopping environment.
So go ahead and use the power of star ratings to increase your sales, improve customer satisfaction, and ultimately take your Magento 2 store to new heights.
Read more Author: Mathew Wiggins Mathew is a digital marketing expert and has in-depth knowledge of SEO, SMO, PPC which he delivers through his articles. He recently started making digital marketing videos and even got interested in app development.
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