How to Cancel an Alipay Subscription

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This wikiHow teaches you how to cancel upcoming Alipay automatic payments, including payments like subscriptions to websites and services, using the Alipay app.

Launch your Alipay app.
- You will need to have it installed and log in already.
- The instructions given are the same for Android and iPhone.
Click the “Me” tab.
- You can see it in the bottom right corner of the page. It has a person icon.
Press “Settings.”
- It’s in the upper right corner, above your photo and name.
Click on “Payment Settings”.
- It’s the third option in the settings menu. It will give you a full list of settings you can change for payments.
Click on “One Step Payment/Automatic Debit”.
- This will open a list of all your currently active subscriptions.
Tap the one you want to cancel.
- At the bottom there should be a list of all the apps/services you have subscribed to. If you can’t see any items, it means you don’t have active subscriptions.
- This site is in Chinese, even if your phone is in English, so it can be a bit confusing.
- The first two items are for “Barcode Payments” and “Transportation Payments” that you don’t need to worry about.
Click “End Service” (公司服务).
- Find it at the bottom. It’s a big red button.
- The button will always be in Chinese, even if your phone is in English.
At the end, click “OK” (粉红设计).
- This dialog asks if you really want to end the service. Be sure to press the left button.
- It’s a bit tricky, because actually the dark colored button is “OK” and the blue one is “Cancel”.
- The buttons will always be in Chinese, even if your phone is in English.
That’s all! Are you ready! I hope it was easy to follow. If you have any questions, please leave them below. Thank you!