Here’s How To Fix Netflix Error Code U7363-1260-8004b823? Follow this guide to learn more details about Netflix error code U7363-1260-8004b823.
What is Netflix error code U7363-1260-8004B823?
Error code U7363-1260-8004B823 is often encountered on Windows computers and laptops. This error usually indicates a problem with stored information or settings in the system.
To resolve this issue, it is necessary to clear conflicting stored information or settings that are causing the error. When you face error code U7363-1260-8004B823, it means that certain data or configurations on your Windows device are corrupted or conflicting with each other.
How to fix Netflix error code U7363-1260-8004B823?
Fix 1: Restart Netflix
- Quit Netflix.
- Disconnect the device from the Internet.
- Wait about 20 to 30 seconds.
- Reconnect your device to the Internet.
- Restart Netflix and see if the error is resolved.
Fix 2: Make sure your internet is working
- Restart the Internet by unplugging the router.
- Wait about 2 minutes.
- Restart your internet and see if the error persists.
- Test your internet speed using any internet speed test website.
- Make sure other apps or websites are working properly on your device.
- If possible, connect your device to another Wi-Fi network or mobile hotspot to check if Netflix is working properly.
Fix 3: Check for updates
- Make sure your device has the latest firmware.
- If you’re using Netflix from a web browser, make sure your browser is up to date.
- Make sure you’re using the latest version of Netflix.
Fix 4: Update Microsoft Silverlight
If you’re using a Windows device, make sure you have an outdated version of Silverlight. Update Silverlight to the latest version.
- Press the Win + I keys to open Windows Settings.
- Select the “Update and Security” category.
- Select “Windows Update” in the left sidebar.
- Tap “Check for Updates” in the right pane.
- If updates are available, install them by following the on-screen instructions.
- Reboot your Windows device after the update.
Fix 5: Delete the Mspr.Hds file
- If the problem is not related to Microsoft Silverlight, check if the mspr.hds file is corrupted.
- If it is damaged, it can lead to the error you are facing.
Follow these steps:
a. Press Win + E to open File Explorer.
b. Go to system drive.
c. Look for the mspr.hds file and delete it.
d. Restart your computer to automatically create a new error-free mspr.hds file.
- Check if the error persists.
Fix 6: Reset the Netflix app
If the error still occurs, you can try resetting the Netflix app.
- Press Win + I to access Windows settings.
- Select the “Application” category.
- Select “Apps and Features” in the left sidebar.
- Scroll down to find the Netflix app on the right sidebar and click on it.
- Select “Advanced options”.
- In the Reset section, click the “Reset” button.
- When the reset process is complete, restart your computer.
Fix 7: Uninstall and reinstall Netflix
From the Start menu, type Netflix.
Right-click or tap and hold the Netflix app.
Select Uninstall.
Select Uninstall again.
Reinstall the Netflix app
From the Start menu, select Store.
Select Search in the upper right corner of the screen.
Type Netflix and press Enter.
Select Netflix from the results.
Select Install.
If prompted to sign in, sign in with your Microsoft credentials.
After the installation is complete, launch the app and try Netflix again.
Cause of Netflix error code U7363-1260-8004B823
The U7363-1260-8004B823 error code on Netflix is not specific to the streaming service itself, but is related to Windows. This error is primarily related to Microsoft Silverlight, the technology that Netflix uses to stream content. There are two common causes for this error to occur.
An outdated version of Microsoft Silverlight
- One possible cause is when the default browser on your Windows system is using an older version of Microsoft Silverlight. This can lead to compatibility issues between the browser and Netflix, resulting in error code U7363-1260-8004B823.
Broken Netflix app
- Another possible cause is a corrupted installation of the Netflix app on your device. If the application’s files or configurations become corrupted or incomplete, it can trigger an error code when trying to stream content.
It’s important to note that the U7363-1260-8004B823 error code is specific to Windows and is related to the compatibility between Microsoft Silverlight and the Netflix browser or app. By addressing these potential causes, you can effectively resolve the error and continue streaming your favorite Netflix shows and movies.
Netflix
Netflix, Inc. is a well-known American production company and subscription-based over-the-top television streaming service headquartered in Los Gatos, California. Since the software was founded in 1997 by creators named Reed Hastings and Marc Randolph in Scotts Valley, California, where it offers a library of movies and various types of TV shows through distribution deals with production in addition to releasing its own works, dubbed Netflix Originals.
In January 2023, the number of active Netflix subscribers was over 230 million, with 74.3 million people in the United States and Canada, 76.7 million people in Europe, the Middle East and Africa, 41.7 million people in Latin America, and a total of 38 million people in the Asia-Pacific region. Except in 4 countries where Netflix is not available, such as China, Syria, North Korea and Russia.
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Categories: General
Source: HIS Education