Bigpond is an email service offered under the Telstra brand, an Internet service provider. Since Bigpond merged with Telstra in 2013, customers have had trouble logging into their Bigpond email account.
Bigpond email users can even access their accounts on mobile devices or via desktop email clients if they can’t log in via the webmail version.
The good thing is that Bigpond.com supports IMAP/SMTP, which means you don’t necessarily need to use a webmail interface. You can even check your email or send messages through third-party email or desktop programs like Outlook, Apple Mail, etc., which will ultimately improve your workflow, and you can still access your email if the device is not connected to the Internet.
So if you’re interested in setting up your Bigpond email account in desktop email programs, you’ll need to enter the IMAP settings detailed later in this blog.
IMAP setup to access your Bigpond email account through your email client
These are the IMAP and SMTP settings you will need to access your Bigpond.com email account through your desktop email program:
| Bigpond.com IMAP server (Telstra Mail) | imap.telstra.com | Bigpond.com SMTP Server (Telstra Mail) | smtp.telstra.com |
| IMAP port | 993 | SMTP port | 465 |
| IMAP security | SSL/TLS | smtp security | SSL/TLS |
| IMAP username | Your full email address | smtp username | Your full email address |
| IMAP password | Your Bigpond.com password | SMTP password | Your Bigpond.com password |
Categories: How to
Source: HIS Education