THE Body Shop is axing a major service in just weeks as fans cry “broken heavy hearts”.
The health and beauty retailer is shutting down its Body Shop at Home service, which allows consultants to sell products to customers from the comfort of their own homes.
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The Body Shop is closing its Body Shop at Home service in a few weeksCredit: Alamy
It operates similarly to Avon, which sells health and beauty products through door-to-door salesmen and brochures.
Thousands of consultants currently use the Body Shop at Home service, but a spokesperson confirmed it will close on February 23.
Customers will be able to use the service until the end of this date, while consultants can sell excess stock to The Body Shop.
Consultants reacted in defeat after the news that the service would close.
One said: “It is with a heavy heart that The Body Shop at Home will no longer be open from 23rd February.
“I would like to thank all of my amazing clients and friends who have supported me over the past four years as a consultant.”
Another added: “Thanks everyone for being a part of my group.”
Customers and consultants looking for a similar service after February 23 can join The Body Shop’s ambassador program.
The new service offers consultants a commission for selling The Body Shop products to customers through online channels.
It came after Natura and Co, which owns The Body Shop, sold the retailer on December 31.
The cosmetics group said it wanted to shift its focus from the UK market to South America.
It is unclear at this time whether the sale of The Body Shop will result in store closures or job losses.
Fabio Barbosa, chief executive of Natura and Co, said in November: “We are delighted to have found a strong home for The Body Shop to write the next chapter in its extraordinary story, and express our sincere thanks to all The Body Shop associates , who contributed immeasurably to broadening the horizons of Nature &Co.
“We wish them continued success under the leadership of Aurelio.”
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Source: HIS Education