The problems seem to be solved
The issues users were having with Three appear to have been resolved, according to Downdetector.
Credits: Downdetector
How to test internet speed
Many network tools allow you to test your internet speed.
But arguably the most popular is Speedtest.net by Ookla (an American data company), which you can find here.
You can also download the application here:
It tests your speeds in a number of ways using local servers, giving you a fairly accurate representation of your real-world download speeds.
How to contact Three Mobile and terms of compensation
If you have problems with your internet, calls or mobile services, you may be entitled to compensation.
Internet companies usually pay £8 for every advertisement that the broadband and telephone service is not fixed after two full days without service.
If you are a mobile customer and suffer from a lack of service, depending on the circumstances, you may be entitled to a refund or credit on your account.
If you are without service for an extended period of time, you may have the right to leave without paying a fee.
If you still want to complain to Three Mobile about the problem, you can contact the company by phone, online or by visiting a branch.
You can also chat with Three Mobile via the in-app live chat service
Checking the status of the Three Mobile service
Three Mobile has a dedicated website where you can find out if there are problems in your area.
Three Mobile provides customers with a service update page on its website.
To find out if there is a problem, simply enter your zip code.
This is to inform users and should be confirmed when issues are resolved.
Locations where most problems are reported
Downdetector says the locations where most Three problems are reported are:
Credits: Downdetector
Users complain to Three – but the company is responding
People are complaining about problems with Three on X, formerly Twitter, but the company is responding with updates.
Hi John – We are aware that some of our customers are experiencing a network outage. Our engineers are working to resolve the issue as soon as possible. We apologize for any possible inconvenience. – Danny
— ThreeUKSupport (@ThreeUKSupport) February 9, 2024
Hi James, we’re sorry to hear that and understand why this is frustrating. Even without a signal, you should always be able to call 999. Have you tried this and failed? We would like to investigate that. – Danny
— ThreeUKSupport (@ThreeUKSupport) February 9, 2024
Categories: Optical Illusion
Source: HIS Education