Lyft is doing its part to make holiday travel merry and bright.
Earlier this week, the ride-sharing company announced new guidance that regular rides to the airport will be covered in most major U.S. markets by Lyft’s on-time pickup promise.
This, according to Lyft, means that the car is guaranteed to pick up passengers who prearrange a ride, but if the driver is more than 10 minutes late, the company will pay the passenger $20 in Lyft Cash.
Drivers who are not automatically connected to a new driver 10 minutes after their scheduled pickup time will receive $50 in Lyft Cash, the company added.
Passengers who are not paired with a driver and choose to schedule another ride to the airport with another company, such as Uber, can then claim up to an additional $50 in Lyft Cash for a total of $100, per Lyft.
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“Every minute counts when you’re on your way to the airport,” Lyft CEO David Risher said in a statement.
He added, “We’re so confident we can get you there on time that if we’re more than ten minutes late for your scheduled pickup, we’ll give you up to $100 in Lyft credits to make up for it — even if you take a cab or Ub*r.” ”
If passengers need to apply for additional credits, Lyft said their customers should click the “Help” tab in the Lyft app and provide their alternative transportation receipt.
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Lyft. Smith/Gado/Getty Collection
Along with the new guidelines for scheduled rides, Lyft also recently introduced Extra Comfort mode, which the company describes as “an affordable everyday upgrade to your ride-sharing experience.”
Extra Comfort, Lyft said, offers more spacious cars, top-rated drivers and the ability to request a quiet ride or help with luggage.
Categories: Trends
Source: HIS Education