Are you experiencing ‘Visual Voicemail not working’ problem? In this article, discover the causes and learn how to solve the “Visual voicemail not working” problem.
Visual voicemail is not working
Visual Voicemail is a popular application that allows users to receive and view voicemail messages on their Android devices. In addition to reading messages, users can also listen to them. The application is compatible with iOS and Android devices, which further increases its popularity among users.
However, some users have reported issues with the Visual Voicemail app on their Android phones. These problems include the lack of notifications and the inability to read or listen to voicemails. These problems can be attributed to network issues or errors within the application.
Why is Visual Voicemail not working?
If you’re having trouble with the Verizon Visual Voicemail app on your Android phone, it could be due to one of the following reasons:
Inactive Service: Make sure you have activated Visual Voicemail service on your Verizon account. Without activation, the application will not work.
Lack of app permissions: Make sure the app has the necessary permissions on your device. Go to app settings and make sure the Visual Voicemail app has permissions to access your phone, contacts, and storage.
Mobile data: Make sure your mobile data is turned on. Visual Voicemail relies on an active data connection to function properly.
Wi-Fi connectivity: If you are connected to Wi-Fi but out of range, the connection may not be strong enough for the app to work reliably. Try switching to mobile data or connecting to a stronger Wi-Fi network.
Outdated app or OS: Make sure both the Visual Voicemail app and your Android operating system are up to date. Outdated versions can lead to compatibility issues and cause the app to malfunction.
Incompatible Android OS: Check if the Visual Voicemail application is compatible with your specific version of the Android operating system. If not, consider updating your device or contact Verizon for support.
Corrupt application files: It is possible that the application files are corrupted. In this case, uninstall the Visual Voicemail app, restart your phone, and then reinstall the app from the Google Play Store.
How to fix visual voicemail not working
Here are some solutions to solve visual voicemail not working on Android:
Use Android Repair Tool: If you face an error or problem on your Android device, using Android repair tool is a recommended solution. This professional repair tool can fix a wide range of Android errors and problems, including problems with visual voicemail.
Powering off your phone: Sometimes small technical glitches or bugs can cause a visual voicemail problem. Turning the phone off and on can often solve these problems. Simply press and hold the power button, tap the Restart option when the power menu appears, and wait for the device to reboot.
Enable and disable airplane mode: If the problem is related to a network issue, turning airplane mode on and off can help. Go to your home screen, drag it down, find the Airplane mode icon, turn it off, and after a few seconds, disable airplane mode.
Reset Network Settings: If you’ve made any changes to your network settings that may have caused the problem, resetting your network settings may help. Access your phone’s settings, go to System > Advanced > Reset options, select Reset network settings and confirm the reset.
Allow the app to use background data: Make sure Visual Voicemail is allowed to use background data. Open Settings, go to Applications/Application Manager, find Visual Voicemail in the list of installed applications, tap it, select Mobile data and enable the toggle next to Allow background data usage.
Clear Visual Voicemail cache and data: Clearing Visual Voicemail cache and data can resolve problems caused by corrupted files. Access your Android device’s settings, tap Apps, select Visual Voicemail, go to Storage, and tap Clear cache and Clear data.
Disable/Enable Visual Voicemail: Disabling and enabling the Visual Voicemail app can help fix minor glitches. Open the default Phone app, tap the three vertical dots in the top-right corner, select Settings, tap Voicemail in call settings, and turn on Visual Voicemail.
Deactivate Visual Voicemail Call Forwarding: If you have activated Call Forwarding, it may interfere with Visual Voicemail. Dial *73 in the Phone app to turn off call forwarding.
Update the Visual Voicemail app: Make sure the Visual Voicemail app is up to date. Launch the Google Play Store, tap the profile icon, go to Manage apps and device, check for available updates, and update the Visual Voicemail app if it appears in the list.
Reinstall the Visual Voicemail application: If none of the previous solutions work, uninstalling and reinstalling the Visual Voicemail application may resolve the issue. Uninstall the app, open the Google Play Store, search for Visual Voicemail, reinstall it, and see if the problem persists.
Disclaimer: The above information is for general information purposes only. All information on the website is provided in good faith, but we make no representations or warranties of any kind, express or implied, as to the accuracy, adequacy, validity, reliability, availability or completeness of any information on the website.
Categories: General
Source: HIS Education