Three down updates — Thousands without service & internet as outage hits mobile networks including Smarty

The reports continue to grow

New complaints are coming in from three users amid today’s outage.

More than 1,300 users have reported issues with the service this morning, according to DownDetector.

A statement from the network provider said it was working to resolve the issue as soon as possible.

Customers claim they are “emergency calls only”

Customers have reported encountering an error message telling them they can only make “emergency calls.”

Taking to X, one user said: “@ThreeUK @ThreeUKSupport what’s going on I’m getting emergency calls just sort it out.”

Statement on three stocks in the middle of the break

A Three spokesperson said: “A small number of customers may be experiencing issues with our network this morning.

“Our engineers are now working on the issue to resolve it as soon as possible.

“We apologize for any inconvenience.”

Users are angry about the downtime

Users took to Three’s Facebook page to express their anger at today’s outage.

One person from Kent said: “For the third time this week, the Three Network is down in this area.

“I read on your website that engineers are working on the area, but an estimated completion time would be very helpful.”

How to test internet speed

There are tons of online tools that allow you to test your internet speed.

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But arguably the most popular is Speedtest.net by Ookla (an American data company), which you can find here.

You can also download the application here:

It tests your speeds in a number of ways using local servers, giving you a fairly accurate representation of your real-world download speeds.

Note that if you’re testing on mobile, make sure you’re connected to WiFi to test your broadband speed. Otherwise, you’ll be checking your mobile speeds instead.

So are you getting the right speeds?

Check with your ISP, log into your broadband account or view your bill to find details of your package.

A simple search should tell you what speed you’re getting.

Most of the reports focused on the phone signal

Most users were left without a signal this morning, reports DownDetector.

25% of reports also claim that the entire Three network is down, although this has not been confirmed.

Categories: Optical Illusion
Source: HIS Education

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