Chick-fil-A Changes Waffle Fries — and Customers Are Not Happy: 'Whatever You Have Done, Undo It!'

Chick-fil-A fans are feeling a little angry after the fast food giant changed its recipe for waffle fries.

The chain recently posted a notice on its website announcing that it had made a “slight adjustment” to its popular waffle fries recipe to “stay crispier, longer.”

For those concerned about possible food allergies, the company noted, “While the new recipe does not contain any of the nine major allergens, the new Waffle Potato Fries coating does contain pea starch.”

Influencer and fashion entrepreneur Daryl-Ann Denner called for a recipe change on her Instagram stories this week, writing, per Southern Living“One of my New Year’s resolutions is to somehow convince @chickfila to get her fries back to normal.”

“They added this P protein according to their website so they wouldn’t get wet. But now they just taste gross,” Denner continued. “You know I love you, Chick-fil-A. You can’t go wrong, except for this lol.”

The Nuuds clothing founder told the outlet that she eats at Chick-fil-A at least a few times a week and “first realized something was different with the fries” in November.

Chick-fil-A restaurant in Minnesota.

Michael Siluk/UCG/Universal Images Group via Getty

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“At first I just thought I was getting a bad streak all the time,” she recalled. “Then I blamed it on the location that was off, but when I visited the other location with my mom, I asked her if she noticed that the fries were grainier than usual.”

A quick Google search led Denner to a notice on the chain’s website. Now she said she will no longer order fries. “They used to be my favorite snack,” she said Southern Living. “[But] they are dry, grainy and have no more flavor. My kids won’t even eat them.”

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It seems Denner isn’t the only one who doesn’t like the new recipe. In the comments of an Instagram post shared by Chick-fil-A on Dec. 23, people are calling for the chain to “bring back the old fries.”

“I love soggy fries. Please, please,” one person wrote.

Another commented: “Please bring back the fries. They’re not as good anymore. They don’t taste the same and I hate how hard they are.”

A third person pleaded: “Please – whatever you did to the fries, UNDO IT!! Please! 🙏🏻.”

Others have noticed that their children can no longer eat fries because of the added pea starch. “Please go back to the original fries,” wrote one mom. “My daughter is allergic to peas and pea protein. We can no longer visit the restaurant due to concerns about allergies and cross contamination.”

A fresh batch of French fries before serving at a Chick-fil-A Inc. restaurant. in Bowling Green, Kentucky, USA on Tuesday, March 25, 2014.

Chick-fil-A’s waffle fries.

Luke Sharrett/Bloomberg via Getty

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“The pea starch/protein supplement was a bad choice! Now my 4-year-old can’t come to you because she’s allergic,” another parent interjected.

Several other commenters said they would rather see Chick-fil-A “raise prices” than “lower standards” with its food.

“Had to throw out my last 3 orders of fries, couldn’t finish them. I kept thinking I got a bad batch but now I know and won’t be buying them again,” someone wrote.

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Another unhappy customer asked: “Who at @chickfila decided to ‘fix’ what isn’t broken?!?! Read the room, everyone. Bring back the old fries and stop messing with the classics.”

Categories: Trends
Source: HIS Education

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