The owner of the lottery ticket was banned from a local store because of a dispute over his winnings, he claims.
Kevin Layne took £140 in the Lotto draw last Saturday but says Tesco Express in Kidderminster, Worcestershire, refused to pay the amount, claiming it was against policy to give out that much cash.
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Kevin Layne, 63, won £140 in Saturday’s Lotto draw Credit: Nigel Iskander
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He went to his local Tesco in Comberton Hill, Kidderminster but was refused payment Credit: Nigel Iskander
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Kevin matched four numbers in the drawing Credit: Nigel Iskander
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He was refused cash at two Tesco stores Credit: Nigel Iskander
The 63-year-old said during his attempts to challenge the decision he was told by staff: “Get out – you’re banned!”
However, Tesco denies he was permanently banned and was instead asked to leave.
Kevin – who returned to the UK four years ago after living in Thailand and then China for 20 years – matched four winning numbers in the draw.
He went to the store in Comberton Hill on Tuesday night (August 13) and tried to claim his winnings while also buying a meal deal.
“I paid for my food and then she (the cashier) looked at the lottery ticket and said I can’t pay for it, it’s too much,” he told The Sun.
“I said it was £140. I said I put it in here regularly and sometimes I put it in for a month, which is £80. I also put my phone credit on it which is £90 – sometimes I put it in the shop and pay £100 pounds.
“She said you can’t bring that in here,” Kevin said, adding that he was then banned from the store.
Kevin is a keen lottery player and said that around 10 years ago, during a trip back to the UK, he took out £2,136 but was able to pull out £500 on the counter.
“That was 10 years ago and she’s telling me she can’t give me £140,” he said.
“What she did was write me a note that said ‘congratulations on your win, but you’ll have to try to get paid somewhere else’.”
He added: “I’m furious now, I know she did it on purpose. I go into that Tesco regularly, there’s always a queue, they’ve got security guards – it’s a fortune.”
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Kevin – who is a plasterer by trade but also ran a pig farm in Thailand – then went to a nearby Tesco Extra in Castle Road but says he was told the same about company policy.
He said he was approached by three store supervisors at once, with one saying “we’re going to have to look at our lottery policy.”
“I said don’t mess around, just give me the money. That was it, I wandered off. Both Tescos. I use them for shopping, never again.”
Kevin was working in Birmingham’s Jewelery Quarter on Wednesday and walked into Tesco Express with his ticket and the cashier “just handed over the money” without a problem.
He said, “It’s a slap in the face.”
Asked if that had put him off playing the Lott again, he said: “No way. I’ve been in Britain for four years.
“There are more disappointing things in Britain than the lottery.”
A spokesman for Allwyn, the operator of the National Lottery, said: “National Lottery retailers are required to pay out up to £100 in prize money and up to £500 at their discretion.”
They added: “It really depends on what Tesco’s own policy is on paying out prizes above £100.”
The Sun has contacted Tesco for comment.
We understand that Tesco try to pay out prizes of up to £500 if cash is available, but this depends on how much cash is in the tills.
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Kevin says he will no longer shop at the two Tesco stores Credit: Nigel Iskander
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Kevin ended up getting his winnings from the store in BirminghamCredit: Nigel Iskander
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He says the pain didn’t stop him from playing the lotteryCredit: Nigel Iskander
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